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Frequently Asked Questions
1. How can virtual care help union health and welfare funds improve member access to healthcare?
Virtual care gives members convenient access to a range of healthcare services without requiring travel to an in-person appointment. It can help address barriers such as long wait times, limited provider availability, and difficulty taking time off work.
2. What healthcare services can union health and welfare funds offer through Teladoc Health?
Teladoc Health offers a range of virtual healthcare solutions, including primary care, general medical services, chronic condition management, behavioral health, dermatology, nutrition, and expert medical services. Available programs can help funds address members’ diverse healthcare needs.
3. How can virtual care help funds manage healthcare costs?
Virtual care can provide an alternative to certain in-person appointments, urgent care visits, and emergency room visits when clinically appropriate. By improving access to preventive care and chronic condition management, funds may also help members address health concerns earlier.
4. How can union leaders encourage members to use virtual healthcare benefits?
Clear, consistent communication is essential. Funds can promote available services through newsletters, email campaigns, website resources, and direct member education. Explaining how to access care and when to use each service can help members better understand and utilize their benefits.
5. How can a fund determine which virtual care solutions are right for its members?
Fund leaders can evaluate their membership’s healthcare needs, existing benefit offerings, access barriers, and chronic condition trends. Working with a virtual care provider can help identify relevant programs and develop an approach that aligns with the fund’s goals for member access, engagement, and healthcare spending.
