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Frequently Asked Questions
1. What is Teladoc Health’s Chronic Condition Management Plus program?
Chronic Condition Management Plus takes an integrated approach to managing multiple health conditions. It brings together support for hypertension, diabetes, prediabetes, and weight management, with mental health support and personalized care.
2. How does Chronic Condition Management Plus support members with multiple health conditions?
The program combines connected devices, personalized health signals, action plans, and expert coaching. These features help members receive coordinated support based on their health goals and the conditions they are managing.
3. What features are included in Chronic Condition Management Plus?
Key features include relevant connected devices, centralized health data, HealthNudges™ that provide calls to action, personalized action plans, certified coaches, and dedicated coaching across conditions.
4. Can members receive support for more than one condition through the program?
Yes. The program offers three solutions anchored around diabetes, hypertension, or prediabetes. Each solution also includes tools to help manage other health challenges, such as weight and mental health.
5. What clinical outcomes has Teladoc Health reported for its chronic condition programs?
The provided materials report an average A1c reduction of 2.1% for members starting with an A1c greater than 8% and sustaining the result over five or more years, an average 13-point reduction in systolic blood pressure after one year, and average weight loss of 5% after one year.
6. How can an integrated approach help manage the costs of multiple chronic conditions?
The materials highlight the substantial healthcare costs associated with multiple chronic conditions and describe an integrated approach designed to coordinate care across conditions. The program states that its three solutions can deliver up to $180 in per-member-per-month (PMPM) cost savings.
